Open roles
Site Reliability Engineer
Remote (EU)
Operate the VMgenie hosted service end-to-end: keep the physical servers, agents and panel control plane healthy across our EU data centres, own the monitoring and on-call rotation, and turn production incidents into durable automation. You will work closely with the agent team on capacity, with the panel team on the deployment pipeline, and with support on the questions that arrive when something is on fire.
Full-Stack Engineer (Panel & Agent)
Hybrid — London
Build features that span the VMgenie web panel and the agent on every physical server: provisioning flows, template sync, IPv4 and IPv6 networking views, and the JSON API at /api/v1 that backs them all. You are comfortable moving between a Python or Go back end, a small JavaScript front end, and the Linux tooling on a server, and you like the fact that the same change can ship to the panel and to every agent on every server.
Support Engineer (Virtual Servers)
Remote (UK & EU)
Help customers and prospects run their VMgenie panels — answer the email queue for your shift, reproduce issues against your own test panel, and write the answers that turn into the FAQ and the docs. You are the person who reads every bug report carefully, asks the next question, and makes sure the customer leaves the conversation with a working server. The support page has the response-time targets and the on-call escalation path.